Warranty Claim Wear and Damage Template

As part of your warranty claim, you'll be asked to print out the following pictures (or simply print this page).  Once printed please:

  1. Mark any damage, marks, scores or other visual defects which are not a Manufacturer Fault e.g.: scratches on screen, dent marks in the housing, generic battery, button missing etc
  2. Write down any further observations you wish to raise
  3. Scan the print out back in (or alternatively print this page and wrap it around the device)
  4. Attach this to your ticket

"Please write your support ticket number here: MOBIZEN____________. You can find this number at the top of any email communications from our help desk."


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